Online

Overview In today’s fast-paced business environment, accountability is often misunderstood. It’s frequently perceived as a punitive measure – a concept laden with blame, fear, and repercussions. But what if accountability could be redefined? What if it could be transformed from a dreaded obligation into a powerful tool for personal and organizational success? The Voice of Accountability: How to…

In this seminar, we will explore key concepts governing progressive discipline and performance management in unionized and non-unionized environments. We will provide practical advice on how to effectively apply these principles in your workplace and will also update you on the latest cases on just cause to help you assess the risks and costs of…

Overview Making the step to a supervisor role can feel like a difficult or stressful transition for most people, especially because it takes skill to balance the needs of the organization with those of the workgroup. What makes a supervisor great? While there may not be a quick and simple answer to that question, there is a…

Join us for this engaging webinar designed to enhance your communication skills. Explore the scientific principles that underpin effective interactions and learn practical strategies to communicate more clearly and persuasively. Key Learning Points: Understanding Communication Psychology: Discover the behavioural insights that influence how we connect with others. Active Listening Techniques: Enhance your ability to listen actively for…

Overview It’s been an up-and-down ride over the last few years, and I hoped that we could just get back where we were at the start. Nope. One of the most difficult issues that has followed us out of COVID is anxiety and fear. Anxiety is a psychological and physiological state that causes temporary feelings…

Overview Learn about the origin and evolution of accomplishment-based performance improvement, based on the work of Thomas F. Gilbert in his groundbreaking book, Human Competence: Engineering Worthy Performance. A focus on accomplishments – the valuable products of people’s behavior – differs from traditional approaches to talent management that focus on skills, knowledge, behavior, or competencies. An…

Overview In a dynamic workplace culture, kindness may seem more like a “nice to have” than a need. Employee engagement and retention are critical for organizations of all sizes, and in light of evolving work practices that have given employees more options, values like compassion, understanding, and respect are more important than ever. Recent research…

Overview The lack of emotional intelligence (EI) is one of the biggest derailers of leadership and employee effectiveness (and a common headache for HR leaders). Thus, emotional intelligence development is commonly a top priority in organizations. Unfortunately, traditional emotional intelligence development efforts fall short of moving the needle on EI. This is because EI is…

As a new senior leader, you’re not just stepping into a new role – you’re stepping into a world of expectations, resistance, and the responsibility of leading change. You’re expected to make an impact quickly, yet the people you lead might not even be ready to listen. Driving cultural transformation when you’re still trying to…