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Middle managers are essential for increasing engagement, productivity, and profitability in any organization. They are close to the frontline and can gain insight into a company’s pain points to identify what needs to be recognized or repaired. They can also translate the vision and mission of the organization into practical terms for the frontline workers…

Overview Emotional intelligence (EQ) is the ability to understand and manage your own emotions and those of the people around you. You can have the highest IQ around, but without the ability to relate to your emotions and influence others with effective communication skills, you can’t take your career to the next level. Teams that…

Leadership is hard, especially for those who are new to their leadership role. Unlike when you were an individual contributor and your success was dependent on your own output, your success now is entirely contingent upon the successful output and performance of others. You’re under incessant pressure for greater and more substantial results from your…

In today’s business world, change is constant. Leaders must be adaptable and innovative to keep up with new technologies and global markets. This chaotic environment calls for a different approach to leadership that emphasizes adaptability and innovation. The Volatile, Uncertain, Chaotic, and Ambiguous (VUCA) framework provides a valuable lens for understanding the challenges of today’s…

You want to be successful as a leader, right? Nobody moves into the leadership ranks set on failing. Yet many do fail, and many more just hang on for dear life! Becoming a leader is one thing; enduring and succeeding in a leadership role is quite another! Drawing on over 30 years of working with leaders, leadership expert Bill…

Overview Why are most presentations so bad? Truly terrible? They’re too wordy, text-based, and generally dull. They don’t tell stories that engage, excite, or inspire. And, they generally do little to actually help people learn. They are linear and non-responsive with no interaction. Pretty much everything you know doesn’t work to convey information effectively. Few…

Overview We have observed a troubling trend over the last decade (and particularly with the COVID-19 pandemic): the accelerating rate of complexity that organizations are facing has outpaced the development of organizations’ leaders. This is observed by research stated in Training that indicates (1) 71% of organizations do not feel their leaders are able to lead their organization into the…

Overview As we embrace the rapid changes in the modern workplace, Artificial Intelligence (AI) not only stands at the forefront of business transformation but also serves as a critical pillar in augmenting human capabilities. This integration of AI in people strategy is essential for developing a symbiotic environment where technology and human talent coalesce to…

Mental Health First Aid is a skills-based training course that teaches participants about mental health and substance-use issues. Just as CPR helps you assist an individual having a heart attack, Mental Health First Aid helps you assist someone experiencing a mental health or substance use-related crisis. In the Mental Health First Aid course, you learn…

Overview Some of the most common leadership issues include micromanagement, lack of vision, poor decision-making, ineffective communication, and resistance to change. Not only are these issues common, but they ultimately resign business units and entire organizations to mediocrity. Do you see any of these issues in your organization? While these issues surely have arisen in…

Build the skills you need to create new opportunities and accelerate your understanding of Microsoft Cloud technologies at a free Microsoft 365 Virtual Training Day from Microsoft Learn. Join us at Microsoft 365 Fundamentals to learn how to simplify the adoption of cloud services while supporting strong security, compliance, privacy, and trust. Also, discover how…