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Intros and Icebreakers for Amazing Training Sessions

April 10 @ 3:00 pm - 4:00 pm


First impressions matter whether you’re walking into a social gala or beginning a new training seminar. How you open your learning event will set expectations and establish a tone for the whole session. In the first few minutes, participants evaluate how much they think they’ll get out of the training as well as how much effort they’ll put in themselves.

Refresh your approach to introductions and icebreakers by exploring various techniques to draw participants in, instill trust, set expectations, build camaraderie, and prime your group for participatory learning.

Understand how to use time wisely and avoid the common pitfalls that put participants on guard. In this highly interactive session, you’ll learn and exchange favorite approaches for setting the groundwork for lively learning events, whether live or online.

Attendees will Learn

  • Understand and balance the range of goals for session openers.
  • Differentiate time-wasting icebreakers from important session starters.
  • Help participants build connections with the content and other learners.
  • Develop ways to build psychological safety nets to support learning.
  • Pick the perfect openers to start your session.


Susan Doctoroff Landay is the President of Trainer’s Warehouse. She joined her father in 1997 in what was then a fledgling business. Prior to that, Sue spent two and half years consulting and training in the field of negotiation and another two years marketing a business history consulting company. She graduated from Yale College (BA in 1986), the Kellogg Graduate School of Management at Northwestern University (MBA in 1992), and Ringling Bros. and Barnum & Bailey Clown College (MFA in 1987). Susan values blending humor and professionalism to enhance training.


April 10
3:00 pm - 4:00 pm
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