Events

Overview It’s been an up-and-down ride over the last few years, and I hoped that we could just get back where we were at the start. Nope. One of the most difficult issues that has followed us out of COVID is anxiety and fear. Anxiety is a psychological and physiological state that causes temporary feelings…

Overview Learn about the origin and evolution of accomplishment-based performance improvement, based on the work of Thomas F. Gilbert in his groundbreaking book, Human Competence: Engineering Worthy Performance. A focus on accomplishments – the valuable products of people’s behavior – differs from traditional approaches to talent management that focus on skills, knowledge, behavior, or competencies. An…

Overview In a dynamic workplace culture, kindness may seem more like a “nice to have” than a need. Employee engagement and retention are critical for organizations of all sizes, and in light of evolving work practices that have given employees more options, values like compassion, understanding, and respect are more important than ever. Recent research…

Overview The lack of emotional intelligence (EI) is one of the biggest derailers of leadership and employee effectiveness (and a common headache for HR leaders). Thus, emotional intelligence development is commonly a top priority in organizations. Unfortunately, traditional emotional intelligence development efforts fall short of moving the needle on EI. This is because EI is…